Name
Customer Service. Customer Satisfaction. Customer Success. Customer Experience.
Description

Do you use those terms interchangeably? What’s the difference? What customer experience are you delivering to your customers? Is your strategy for the few or for all? Developing a strategy to deliver a great customer experience drives revenue and business growth. This session from Calabrio customer, Chris Warticki, VP of Customer Experience at Epicor, discusses the foundational elements of a great customer journey and offers insights into how you can power up your business.

Who Should Attend This Session?
Anyone with a vested interest in driving better customer experience.
Product
General
Experience
All Experience Levels
Speakers
Dave Hoekstra- Calabrio
Chris Warticki- Epicor