Name
Twilio Presents: Activate Your Contact Center as a Revenue Driver
Description

Join Twilio as they deliver a thought-provoking message on how to shift your contact center from a cost center to a profit center.

Anyone in a contact center role looking for ways to lower cost, increase revenue, and truly understand the relationship between cost of running a contact center and potential ability to increase the footprint of the business.
Experience
All Experience Levels
Speakers
Cecilia Thomas- Calabrio
Dave Gopfert- Twilio