Name
Uncover the Voice of Your Customer: An Intermediate Guide to Analytics
Description

Calabrio Analytics is a powerful tool that can completely change the course of your customer experience journey. Learn the versatile ways you can use Analytics to impact the customer journey from Calabrio product experts.

Who Should Attend This Session?
Contact center analysts or leaders that understand the basics of what Analytics can bring to the table, but want to get more information on how to power up the capabilities.
Product
Analytics
Experience
Intermediate, Advanced