Name
Pushing Analytics to the Next Level: An Advanced Guide to Analytics
Description

Are you looking to become the next analytics guru in your organization? This is the session for you! Take your analytics skills to the next level—learn some advanced ways to really "wow" your team and find nuggets of information to help push your contact center forward.

Who Should Attend This Session?
Contact center analysts or leaders who are looking to take their analytics program to the highest level. This includes how to leverage analytics for other departments in the organization.
Product
Analytics
Experience
Advanced
Speakers
Nicole Price- Calabrio