Name
Power Up Your Reporting with Calabrio Data Management
Description
Calabrio's Data Explorer (DX) is a powerful tool to get the most out of Calabrio ONE's extensive data, but have you met DX's older, stronger brother? Calabrio Data Management (CDM) is the tool you need to bring in outside data sources and blend them with your internal data. Join Calabrio experts to learn how CDM can power up your reporting.
Who Should Attend This Session?
Reporting analysts or contact center leaders who want to understand more about how additional insights (beyond basic contact center data) can make an organizational impact.
Experience
All Experience Levels
Speakers
Michael West- Calabrio