Accelerating Contact Center Insights with Data Explorer: An Intermediate Guide

If you have the fundamentals of Data Explorer (DX) down and you're ready to take your DX skills to the next level, this session is for you! Calabrio experts will show you how to use more advanced custom formulae, leverage parameters on your dashboards in different ways, and tips and tricks for making better-looking data visualizations.

Who Should Attend This Session?
Reporting analysts or contact center leaders who understand the concepts of Data Explorer but are looking to expand their knowledge to more advanced concepts.
Intermediate, Advanced