Name
10 Ways to Amp Up Your Quality Management Strategy
Description

Want to head back home with a notebook full of tips for your QM department? Calabrio experts will discuss 10 things you should be doing with your QM strategy. Go home with a cheat sheet to power up your game!

Who Should Attend This Session?
Anyone involved in the QM strategy of the contact center who wants to feel inspired by industry experts.
Experience
Intermediate, Advanced
Speakers
Preston Garrison- Calabrio
DaNeece Sheldon- Calabrio