Name
Reinvigorate Your Training: Beginner's Guide to Performance Coaching
Description
Calabrio's newest offering, Performance Coaching, is a powerful tool to keep employees' goals on track, as well as your coaches, but how does it work? Join Calabrio for an overview on how Performance Coaching can change the game on developing the best agents.
Who Should Attend This Session?
Analysts and managers who want to understand the basics of performance coaching to see how it can impact agent and coach performance.
Product
QM/Performance Coaching
Experience
Beginner