Name
Reinvigorate Your Training: Beginner's Guide to Performance Coaching
Description

Calabrio's newest offering, Performance Coaching, is a powerful tool to keep employees' goals on track, as well as your coaches, but how does it work? Join Calabrio for an overview on how Performance Coaching can change the game on developing the best agents.

Analysts and managers who want to understand the basics of performance coaching to see how it can impact agent and coach performance.
Experience
Beginner
Speakers
Jennifer Docken- Calabrio
Therese Fruth- Calabrio