Name
Taking New WFM Forecasting to the Next Level: An Advanced Guide
Description

Expand your knowledge of forecasting to maximize the use of the forecast module. In this session we’ll focus beyond the everyday forecast and get into the trickier forecasts from special events to intraday templates.

Who Should Attend This Session?
All WFM users who would like to understand the more advanced techniques of creating and maintaining a forecast.
Product
Workforce Management
Experience
Intermediate, Advanced
Speakers
Brian Munoz- Calabrio
Florian Garnier- Calabrio