Name
Creating Schedules in Classic Calabrio WFM
Description

Get the most out of your scheduling skills in Classic Calabrio WFM. In this session, Calabrio experts will walk through creating schedules and tackle various scheduling scenarios that are common in the contact center.

Who Should Attend This Session?
Classic Calabrio WFM users who would like to learn scheduling techniques beyond the basics.
Product
Workforce Management
Experience
Intermediate, Advanced