Name
Creating Schedules in Classic Calabrio WFM
Description
Get the most out of your scheduling skills in Classic Calabrio WFM. In this session, Calabrio experts will walk through creating schedules and tackle various scheduling scenarios that are common in the contact center.
Classic Calabrio WFM users who would like to learn scheduling techniques beyond the basics.
Experience
Intermediate, Advanced
Speakers
Shane Corey- Calabrio