Full Name
Preston Garrison
Job Title
Customer Success Manager
Company
Calabrio
Speaker Bio
Preston started off in call centers as an agent, having over 10 years of experience in the field. Moving through the organization as QM evaluator, QM analyst, and QM Manager. Using Calabrio for his entire call center career, Preston quickly became an expert on the product and helped his organization utilize Calabrio to its full potential. Now, Preston is a Customer Success Manager with Calabrio; as an expert in Quality Management and Analytics, he helps our clients succeed with the product every day.
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