In this session, discover how Calabrio's Bot Analytics Platform can elevate customer satisfaction, reduce churn, and enhance the performance of your chatbots. Hear directly from Gordon Foods about their transformative journey with the platform. Learn how they shifted from spending 80% of their time manually analyzing chatbot transcripts to cutting this effort to just 20%. Gain valuable insights into the practical applications and advantages of Calabrio’s Bot Analytics Platform and explore how data-driven solutions can optimize your chatbot management and deliver superior results for your organization.