Name
Optimizing Your QM & Analytics Configuration For Success
Description
Are you you interested in learning how to optimize the vast array of configuration settings to optimize your Quality Program? Join this session as we demonstrate areas such as: metadata, QM views, roles & permissions, setting up a Call Library, Analytics phrase management and much more!
Calabrio Product(s)
Quality Management
Session Type
Speaker Led
Speakers
Richard Lea- Calabrio
Anthea Taylor- Calabrio
Anthea Taylor- Calabrio
Location Name
La Cascada 3