Name
Transitioning from Traditional QM to Analytics Based QM
Description
Discover how you can evaluate 100% of your calls with zero manual effort. You'll see first-hand how Calabrio Analytics can automatically root out issues with callers and agents in minutes, not months. Say good-bye to manual quality processes and hello to scalable insights!
Calabrio Product(s)
Quality Management
Session Type
Speaker Led
Speakers
Jay Lewis- Calabrio