Name
The Art & Science of Forecasting
Description

Forecasting in WFM is rarely exact. But rarely exact doesn't mean not accurate. In this session, you'll learn how forecasting is successful when you include both the science of historical data but also the art piece that comes with your knowledge of your business.

Calabrio Product(s)
Workforce Management
Session Type
Speaker Led
Speakers
Shane Krevis- Calabrio
Mark Beards- Calabrio
Location Name
La Sirena 1