Name
Contact Center Executive Roundtable
Description
Join Juanita Coley of Solid Rock Consulting and a panel of experts to discuss how contact center executives approach strategy, planning, and managing contact center priorities. Learn what happens at the higher levels of management and what discussions take place in determining the future of a contact center strategy.
Calabrio Product(s)
General
Session Type
Roundtable
Speakers
Juanita Coley- Solid Rock Consulting
Coleson Pukahi- Delta Air Lines
Melissa Johnson- Support Services Group
Brian Bunderson- Idaho Central Credit Union
Coleson Pukahi- Delta Air Lines
Melissa Johnson- Support Services Group
Brian Bunderson- Idaho Central Credit Union
Location Name
La Sirena 2-3