In this session you’ll hear directly from Glia’s product leaders and experts provide a round-up of the latest enhancements across Glia's Unified Interaction Management platform, exploring a range of powerful new capabilities, integrations, and AI-driven innovation introduced over the past 12 months.

By attending this session, you’ll:

• Explore the latest DCS advancements that could be game-changers for your organization.
• Learn how to leverage Glia's GCC offerings to deliver exceptional customer experiences, drive efficiencies, and position your call center as an industry leader.
• Gain insights into how introducing Cortex AI can assist your agents, streamline their workflows, and boost productivity. Explore our cutting-edge AI insights and reporting, empowering your managers to make data-driven decisions and optimize customer interactions.
• Don't miss this opportunity to learn how to leverage these innovations to improve efficiency, effectiveness and experience.