Name
Customer Panel: Blazing the Trail to a Modern Interactions Strategy
Description
Join industry leaders from Experian Insurance Services, Quontic Bank, and Wellby Financial as they unveil strategies for revolutionizing how financial institutions interact with customers and members. Gain actionable insights on unifying tech stacks, balancing human touch with AI capabilities, and driving measurable success to meet modern consumers' expectations.
Industry
Banking / Credit Unions, Insurance, Financial Institution
Glia Product
Unified Interaction Management (UIM), Glia Call Center (GCC), Glia Virtual Assistants (GVA), Digital Customer Service (DCS), Cortex AI
Session Type
Main Stage