With the growth and popularity of Generative AI, there are now a number of readily available tools that can create synthetic voices (aka voice clones or deepfakes) with ease. Financial institutions of all sizes are rightfully concerned about such voice cloning tools being used by bad actors to execute account takeovers and commit fraud via a simple phone call to an unsuspecting contact center agent. In this session we will showcase Illuma's current and future innovations to protect financial institutions from such deepfake attacks, and continue to keep banking over the phone easy, quick, and secure. We will also showcase results from voice biometrics deployment at Banner Bank’s contact center.