Name
Product Keynote: Customer Interactions in the Age of AI
Description

Don't miss this rodeo - it's one of our biggest launches yet! Join us as we review our most impactful innovations from the past year and give a first look at what's ahead for the Glia Unified Interactions Management platform. We'll showcase how customers are using our latest innovations to drive their businesses and will dive into our major investment areas of Responsible AI, automation, quality, and our ChannelLess® platform. We’ve been innovating at lightning speed and have more game-changing AI innovations that you won’t want to miss.

Leave this session armed with cutting-edge innovations to take back to your teams. Together, we'll stay at the forefront of customer interactions, delivering unparalleled experiences. Saddle up for an exhilarating ride into the future of customer engagement!

Industry
Banking / Credit Unions, Insurance, Financial Institution
Glia Product
Unified Interaction Management (UIM), Glia Call Center (GCC), Glia Virtual Assistants (GVA), Digital Customer Service (DCS), Cortex AI
Session Type
Main Stage
Speakers
Jay Choi, Glia
Justin DiPietro, Glia