Name
Zero Gravity Operations: Texas Tech CU Journey to Peak Efficiency & CX Without Compromise
Description
Discover how Texas Tech CU achieved the ultimate balance of efficiency and exceptional customer experience. This session will unveil a detailed time study, demonstrating how their expansion to full Voice AI eliminated the need to choose between operational gains and customer satisfaction. Learn how to achieve measurable results and elevate your business Above & Beyond.
Banking / Credit Unions
Customer Spotlight
Speakers
Ryan Brogan, Cornerstone Advisors
Format
Case Study
Product Pillars
AI, Voice