Date & Time
Wednesday, May 1, 2024, 10:30 AM - 11:15 AM
Name
We're Doubling Down: Enhancing Customer Experiences Through Innovative Solutions
Description

Join us for an insightful session where we unveil transformative changes in our customer support service. Discover the efficiency of our new phone tree, allowing you to reach a support analyst directly, transactional surveys providing insightful feedback on your interaction, the effectiveness of our overhauled critical response process for escalations and other steps we're taking to improve your experience. These improvements, shaped by your valuable feedback, are set to redefine and elevate your support encounters.

Product(s)
TruBridge EHR
Target Audience(s)
All
Track
General, Physician
Session Type
Presentation
Speakers
Wendie Engebretson - TruBridge
Kelsey Heape - TruBridge
Brian Ross - TruBridge