In this client‑led session, Pershing General Hospital and Cozad Community Health Systems share how they are leveraging Application Management Services (AMS) to enhance EHR performance, governance, and long‑term optimization. Pershing General Hospital will discuss their EHR baseline and organizational satisfaction entering 2025, highlighting the benefits of AMS—including improved clinical documentation, greater pharmacy item master accuracy, and sustained engagement across teams.

Cozad Community will then outline how they successfully integrated AMS operations into their EHR Governance Committee, detailing their steering committee structure and the processes used to intake, evaluate, approve, and operationalize EHR optimization and configuration changes. Attendees will gain practical insight into how AMS can drive stronger governance and more efficient, sustainable EHR performance.