Transform your customer experience with hands-on technical training designed for Glia administrators and power users. Attendees will choose from three specialized tracks focused on digital experiences or voice interactions, and everyone will have the opportunity to attend the AI and automation strategies workshop. Each workshop combines expert instruction with hands-on configuration time in your staging environment, ensuring you leave with working solutions ready for production.

Learn proven strategies to address AI adoption challenges and build executive support through compelling ROI data. Discover responsible Voice AI implementation approaches backed by real-world metrics and success stories.

Join us for an intensive pre-conference workshop that delivers essential components for your digital transformation success.

Master the art of crafting effective GVA interactions and prompt engineering techniques to optimize Exec AI responses. Develop practical skills for creating natural AI conversations and valuable outputs using Learning 360 capabilities to enhance strategic outcomes.

Highlight the most impactful new features released since Interact 2024

Highlight customers efficiency gains and cost savings with Digital GVA. How organizations are evolving their digital strategies beyond GVA with AI features, driving measurable business growth.