Kick off the National Client Conference with an engaging opening session led by Chris Fowler, TruBridge President and CEO. Chris will be joined by David Harse, General Manager of Patient Care; Merideth Wilson, General Manager of Financial Health; and Mike Daughton, Chief Business Officer, for a dynamic panel discussion.

TruBridge leaders will share key insights gathered from our client community throughout the year and highlight important initiatives and opportunities shaping the future.

The session will conclude with an audience‑driven Q&A, offering the opportunity to ask questions directly of the leadership team. More details on how to submit a question will be shared soon.

Get a quick look at how a unified payment approach combining payment portals and integrated merchant services can simplify the revenue cycle. Learn how bringing accepting payments, processing, and reconciliation together reduces complexity, saves on processing fees, and creates a smoother experience for your organization.

Hear directly from the Patient Care team as they unveil the 2026 product roadmap spanning Clinical, Financial & Administrative, and Patient Engagement solutions. This session provides an inside look at upcoming innovations designed to deliver a more connected and efficient care experience. For the full view of what's ahead in 2026, we encourage you to attend both Part 1 and Part 2.

Explore how TruBridge is building a connected ecosystem of partners designed to deliver high‑value, best‑in‑class solutions at affordable prices. This session highlights our approach to aligning partner offerings with client needs and the One Big Beautiful Bill Act (OBBBA) vision, with a specific focus on supporting rural and critical access providers. Attendees will gain insight into how TruBridge is strategically expanding and integrating partner capabilities to create a more seamless, cost‑effective experience for clients.

Discover how TruBridge is advancing its analytics strategy to better support rural healthcare organizations. This session outlines the evolution from traditional reporting to Interactive Reports & Dashboards (IR&D), introduces Discovery Analytics and its role in enabling self‑service insights and scorecards, and previews how these capabilities will come together within a unified analytics vision. Attendees will also hear directly from a rural hospital currently using IR&D, gaining real‑world insight into how these tools improve visibility, strengthen decision‑making, and enhance everyday workflows. The discussion will highlight practical opportunities to leverage modern analytics to support operational efficiency, performance improvement, and long‑term transformation.

This session highlights the latest enhancements to the TruBridge Encoder and offers a preview of what’s ahead in the 2026 product roadmap. Attendees will learn about new functionality designed to streamline coding workflows, improve accuracy, and strengthen overall revenue cycle performance.

Join us for a client‑led, real‑world walkthrough of nursing care plan workflows—what wasn’t working, what improvements were made, and the practical steps the team took to bring documentation into alignment with regulatory expectations. This session highlights how TruBridge tools can support clearer, more consistent documentation and more intuitive workflows across the care team. Attendees will see how reflexed care plans are triggered, how interventions are reviewed and managed, and how goal evaluation and resolution appear on the Problem Activity Report. The discussion will also cover practical tips for building defensible, survey‑ready care plans and optimizing documentation processes to improve accuracy, compliance, and efficiency.

By 2026, value‑based care is expected to account for most provider revenue, requiring teams to navigate multiple concurrent payment models with confidence. This session outlines the essential competencies and operational practices needed to succeed, including risk‑adjustment fundamentals, accurate and complete documentation, alignment of financial and clinical data, and incorporation of social determinants of health into reimbursement strategies. Attendees will learn how to interpret contract terms, forecast performance, and apply analytics to manage cost and quality outcomes. We’ll also highlight how revenue cycle teams can best support clinicians with timely, accurate data and actionable insights—ensuring organizations are equipped to perform and thrive under value‑based arrangements.

RCM Optimizations enhance the revenue cycle user experience by ensuring best‑practice recommendations are followed and applications are fully leveraged. This session highlights how this valuable service improves operational efficiency, strengthens workflows, and increases productivity across the revenue cycle.

Many community hospitals are facing increasing financial pressure while continuing to provide access to essential services for their communities. This session explores how healthcare leaders can evaluate the financial and operational performance of key service lines to identify opportunities for growth, redesign, or partnership.

Attendees will learn practical approaches for assessing service line profitability, understanding market demand, and prioritizing investments that support both financial sustainability and community care needs. The discussion will highlight tools and strategies that help organizations strengthen margins, enhance service delivery, and make informed decisions about where to focus resources for the greatest impact.

Join Ozarks Community Hospital and TruBridge for a collaborative session exploring how Chronic Care Management (CCM) services are delivered in a rural healthcare setting and how workflow and analytic support can strengthen CCM programs. Ozarks Community Hopsital will share how they structure and operationalize CCM services within their organization, offering insight into team roles, processes, and day‑to‑day execution in a rural environment.

TruBridge will highlight workflow enhancements and emerging analytics concepts designed to support scalability, efficiency, and rural health transformation. Attendees will gain a clear understanding of how operational practice and supporting tools can work together to enhance CCM initiatives, improve patient engagement, and drive sustainable program growth.

This session offers an evidence‑based look at how downcoding fits into the 2026 audit environment and why it has become a significant revenue cycle and compliance threat. As denial rates rise, organizations are increasingly impacted by front‑end errors, incomplete documentation, and inconsistent payer requirements. Attendees will also learn how missing denial codes and limited visibility hinder root‑cause analysis, and why stronger dispute‑resolution workflows are critical amid more aggressive payer practices.

In this client‑led session, Prowers Medical Center shares firsthand results from their recent EHR optimization initiative, highlighting key improvements in workflows and overall efficiency. The team will offer practical guidance on preparing for a successful optimization, including planning considerations and change‑management best practices. The session will conclude with an interactive Q&A, giving attendees the opportunity to explore lessons learned and apply them to their own optimization efforts.

Get an overview of key Technology Services updates, including FTP‑based Point of Care Backup, the new PrintRTF platform, Enterprise Linux 8, PostgreSQL 18, and next‑generation PURE hardware with Forever Gold Maintenance. This session highlights how these enhancements strengthen security, improve performance, and streamline backup and recovery across your environment.

Hear directly from the Patient Care team as they unveil the 2026 product roadmap across Clinical, Financial & Administrative, and Patient Engagement solutions. This session offers an inside look at upcoming innovations designed to create a more connected and efficient care experience. For full visibility into the 2026 roadmap, we encourage you to attend both sessions—Part 1 and Part 2.

In this client‑led session, Pershing General Hospital and Cozad Community Health Systems share how they are leveraging Application Management Services (AMS) to enhance EHR performance, governance, and long‑term optimization. Pershing General Hospital will discuss their EHR baseline and organizational satisfaction entering 2025, highlighting the benefits of AMS—including improved clinical documentation, greater pharmacy item master accuracy, and sustained engagement across teams. Cozad Community will then outline how they successfully integrated AMS operations into their EHR Governance Committee, detailing their steering committee structure and the processes used to intake, evaluate, approve, and operationalize EHR optimization and configuration changes. Attendees will gain practical insight into how AMS can drive stronger governance and more efficient, sustainable EHR performance.

Learn what TruBridge Coding Services include and how they can support your facility’s clinical and financial performance. This session highlights the scope of available services and the benefits they provide—from improving coding accuracy and reducing backlogs to strengthening overall revenue cycle efficiency.

Discover how Consulting Services helps organizations get the most value from their software investment. This session provides an overview of tailored service offerings—including Refresh engagements that support maximum EHR utilization and adoption, Optimization assessments designed to improve workflows and enhance system use, and targeted Retraining to address specific knowledge gaps. Attendees will learn how our team partners with clients to streamline processes, strengthen performance, and ensure long‑term success through more effective use of technology and operational best practices.

Rural hospitals operate under intense pressure as they work to sustain essential clinical services despite limited margins, workforce challenges, and reimbursement structures that often fail to reflect the true cost of care. This session highlights how TruBridge, in partnership with RSM, equips executive teams with a clear, data‑driven approach to expanding service availability and strengthening financial performance. Attendees will gain insight into key strategies, analytic considerations, and decision‑support models that help rural leaders navigate complexity and build long‑term sustainability.

This session offers an in‑depth overview of Single Path Coding within the TruBridge Encoder, highlighting how this new functionality consolidates coding workflows for greater efficiency and accuracy. Attendees will learn how Single Path Coding can help reduce operational costs, decrease coding lag time, and minimize coding‑related denials—supporting a more streamlined and dependable revenue cycle.

Discover how TruBridge and Microsoft Dragon Copilot are reshaping clinical workflows by reducing administrative burden and empowering providers to focus more on patient care. This session will highlight the latest feature updates, expanded capabilities, and deeper integrations designed to enhance efficiency and productivity across care settings. This session will also feature a live client demonstration of the end‑to‑end workflow by Dr. Peter Jewell, a Family Practice Provider from Artesia General Hospital, showcasing real‑world impact, practical use cases, and how Dragon Copilot supports more intuitive and efficient clinical documentation.

This session outlines the essential requirements organizations need in place to ensure a smooth and successful payroll implementation. Attendees will also hear directly from two TruBridge clients—Codi Sailors, Chief Human Resources Officer at Nemaha County Hospital, and Tabitha Webb, HR Director for Monroe County Hospital (AL)—as they share their firsthand experience completing a Paylocity migration in 2025. They will highlight lessons learned, best practices, and the Paylocity product features they value most. Together, these perspectives offer practical guidance for teams preparing for their own transition.

Eric is a recognized Medicare law and policy authority and registered lobbyist who represents clients before Congress and administrative agencies, and helps clients navigate federal legislative and regulatory processes related to Medicare coverage, coding, reimbursement, and compliance. He primarily counsels and represents hospitals and health systems, ambulatory surgery centers, clinical laboratories, pharmaceutical, biotechnology and device manufacturers and suppliers, medical trade associations and professional societies.

Recenter your understanding of the Patient Connect ecosystem with this focused, fast‑paced refresher session. We’ll explore the full suite of tools available—including electronic forms and automation, patient confirmations and reminders, broadcast messaging, eligibility checks, upfront collections, patient chat, appointment request handling, worklists, and insurance management. Designed as a strategic overview rather than a deep technical training, this session helps attendees renew their familiarity with the platform and identify opportunities to strengthen patient engagement and improve operational efficiency.

Learn how we design and validate our disaster recovery environment to ensure fast, reliable system restoration. This session covers Pure Storage snapshots, replication, and immutable backups that safeguard against data loss, tampering, and ransomware. Attendees will also see how monthly restoration testing verifies recovery readiness and maintains data integrity across the environment.

This session provides an overview of how scanned image titles impact workflows across the EHR, including Communications Center, Scheduling, e‑Sign, clinical chart history, HIM Release of Information, and Patient Portal visibility. Attendees will explore how proper titling supports clearer navigation, more efficient workflows, and better information access across the patient record. The session will also feature insights from Sara Kress, Healthcare IT System Administrator at Community Memorial Healthcare, who will share examples of how her organization organized and cleaned up scanned image titles to improve usability, streamline processes, and reduce downstream issues across the EHR.

Rural and community hospitals must connect financial insight to daily decision‑making to remain sustainable. This session explores how Multiview’s integration with TruBridge brings financial, operational, and clinical data together to drive proactive stewardship across the organization. Attendees will learn how finance teams can become stronger strategic partners, how department leaders can take greater ownership of budgets and variances, and how shared, trusted data can replace reactive spreadsheet‑based processes. The discussion will highlight how this unified approach strengthens margins, supports care delivery, and enables long‑term organizational sustainability through informed, accountable decision‑making.

This session provides an overview of CommonWell Health Alliance and its role in enabling nationwide interoperability. Attendees will learn how the CommonWell platform supports large‑scale, standards‑based data exchange and how the interoperability landscape is evolving with TEFCA and its QHIN framework. The discussion will highlight what these developments mean for providers, how they strengthen care coordination, and where organizations can expect to see continued advances in nationwide data sharing.

In this session, we’ll explore how Sentri7 Clinical Surveillance—including Infection Prevention, AUR, and Pharmacy—streamlines reporting, strengthens compliance, and drives better patient outcomes through advanced clinical monitoring. Attendees will see how hospitals can reduce HAIs, prevent adverse drug events, and lower costs by leveraging Sentri7’s real‑time surveillance capabilities.

The session will also feature insight from TruBridge’s Dustin Nurski, who will share the benefits of the TruBridge and Wolters Kluwer partnership and how the combined approach enhances efficiency, data flow, and overall clinical performance.

Rural healthcare organizations are facing rising denials, growing uncompensated care, labor shortages, and increased patient financial strain. Yet many affordability strategies still rely on outdated assumptions about payment behavior and digital engagement. This session challenges those myths and presents a data-driven approach to patient affordability. Learn how predictive scoring, personalized payment plans, early financial assistance identification, and intelligent channel selection can increase yield, accelerate payments, reduce bad debt, and improve the patient experience. The future of rural revenue cycle performance depends on smarter policies, not stricter ones.

Terminology is more than a technical detail—it’s the foundation that determines whether clinical data can be measured, exchanged, and trusted. In this joint session, John C. Fremont Healthcare District Informatics leader Kristin Montgomery and TruBridge explore how standardized terminologies such as LOINC, SNOMED CT, and RxNorm support quality reporting, interoperability, and patient safety. Attendees will learn what’s at stake when terminology falls out of alignment, including downstream impacts on data accuracy, clinical decision support, and regulatory reporting. Through real‑world examples, the session highlights where terminology matters most and why effective management requires collaboration across clinical, technical, and operational teams. Participants will leave with a clearer understanding of how consistent terminology strengthens data integrity and supports better outcomes across the care continuum.

Implementing a new workforce management platform can significantly improve HR and payroll operations, but success requires thoughtful planning and strong organizational alignment. This session will explore best practices for preparing healthcare organizations for workforce technology transformation, including stakeholder alignment, process redesign, and effective change‑management strategies.

Attendees will gain practical insight into how to ready teams, streamline processes, and create the conditions necessary for a smooth implementation. The discussion will highlight how organizations can minimize disruption, support user adoption, and maximize the long‑term value of modern workforce management technology.

Join us in the Exhibit Hall at 5 PM for the TruBridge Networking Mixer, sponsored by Thoughtium. Connect with peers, unwind, and wrap up the first day of the National Client Conference with great conversation and refreshments.

OIG audits continue to intensify across Medicare and Medicaid, with a growing focus on diagnosis validity, improper payments, and concerns related to fraud, waste, and abuse—particularly in areas such as skin substitutes and podiatry. High‑risk diagnoses that lack clear face‑to‑face documentation or appear to influence risk‑adjusted payments are increasingly targeted. This session outlines what organizations need to know as OIG scrutiny expands. Attendees will learn how auditors assess diagnosis legitimacy, documentation sufficiency, and linkage to valid provider encounters. We will also review the broad and in‑depth nature of OIG audits, including their potential outcomes—from significant repayment demands to corrective action plans and referrals for further investigation. Participants will leave with practical insight into preparing teams, strengthening documentation practices, and reducing exposure to escalating compliance risk.

Discover how TruBridge is advancing its analytics strategy to better support rural healthcare organizations. This session outlines the evolution from traditional reporting to Interactive Reports & Dashboards (IR&D), introduces Discovery Analytics and its role in enabling self‑service insights and scorecards, and previews how these capabilities will come together within a unified analytics vision. Attendees will also hear directly from a rural hospital currently using IR&D, gaining real‑world insight into how these tools improve visibility, strengthen decision‑making, and enhance everyday workflows. The discussion will highlight practical opportunities to leverage modern analytics to support operational efficiency, performance improvement, and long‑term transformation.

Join us as we explore the latest enhancements to Health Status Assessments in TruBridge, designed to align with USCDI v3 standards and strengthen clinical interoperability. This session will highlight improvements to the documentation and flow of key assessments—including Health Concerns, Functional Status, and Pregnancy Status—by elevating assessment data from traditional documentation into structured FHIR formats.

Policymakers have made clear that the Rural Health Transformation Fund is not a short-term stabilization program, but a vehicle to fundamentally reshape how care is delivered in rural communities. This session will lay bare what is – and what is not – true about the origins and intent of RHTF and unpack what current federal leaders want to see from states and providers. Members will gain expert insight into the program, governance, and CMS priorities around rural funding needs.

Most healthcare organizations develop internal coding guidelines to address medical conditions, procedures, and clinical scenarios not yet covered by official coding standards. This session reviews several high‑impact coding issues that currently lack formal guidance, including prescription drug management, “mild” condition definitions, acute vs. chronic musculoskeletal disorders, complete vs. incomplete rotator cuff tears, simple vs. complex procedures, viable vs. non‑viable open wounds, and diagnosis linking related to discontinued modifier 53. Attendees will also see examples of internal coding policies used to address these scenarios, offering practical strategies for developing consistent, defensible coding practices.

This session reviews pharmacy item setup, MAR workflows, and key considerations for IV versus non‑IV medications, with a focus on common configuration issues that affect medication administration and charging. Discussion will also cover infusion workflows, setup best practices, and recent enhancements that support greater accuracy, efficiency, and clinical usability.

Discover how the TruBridge strategic partnership with Microsoft is transforming clinical documentation through the integration of Microsoft Dragon Copilot with the TruBridge EHR. This session will explore how AI‑powered speech recognition, ambient clinical intelligence, and workflow automation support more natural, efficient documentation and reduce clicks for providers.

Attendees will also gain practical guidance for rolling out Dragon Copilot across their organization, including key technical requirements, recommended training approaches, and change‑management strategies that drive successful adoption. The discussion will highlight how organizations can prepare their teams, optimize workflows, and maximize the value of AI‑enabled documentation tools across care settings.

AI is rapidly reshaping how clinicians access, interpret, and apply medical knowledge at the point of care. This session explores how AI is being applied to drug and disease clinical decision support to reduce cognitive burden, improve clinical confidence, and support safer, more consistent care delivery.

Attendees will learn how AI‑powered search, summarization, and contextual relevance enhance traditional evidence‑based resources—while still prioritizing transparency, clinical trust, and strong governance. The discussion will highlight how these emerging capabilities integrate into real‑world clinical workflows, helping providers find answers faster, validate decisions more efficiently, and improve the overall quality and consistency of patient care.

Learn about new feature enhancements and upcoming roadmap plans for TruBridge Self Pay Module (SPM). This session highlights several exciting additions, including integration with RevSpring to support AI‑driven capabilities that streamline workflows and maximize patient payments. Attendees will gain insight into how these enhancements improve usability, efficiency, and overall financial performance.

The One Big Beautiful Bill Act (OBBBA), rolling out in 2026, is expected to expand self‑pay populations and introduce new compliance requirements related to estimates, billing transparency, and patient communication. This session highlights what leaders need to know as heightened scrutiny from payers and regulators grows, driven in part by increasing medical loss ratio pressures and more aggressive reviews of clinical documentation and coding. Attendees will gain clarity on upcoming policy changes, payer documentation expectations, and the training and preparation needed to reduce compliance risk, prevent reimbursement delays, and ensure teams are ready for the evolving regulatory landscape.

Gain the insights you need to maximize reimbursement for eligible medication waste. This session walks through every essential step—from accurate medication item setup to proper insurance table configuration—to ensure claims are submitted correctly and fully reimbursable. By the end of the session, attendees will have the knowledge and tools needed to confidently support compliant, approved claims and capture all eligible reimbursement revenue.

This session demonstrates how to use the Statement Preview Worklist in the TruBridge EHR alongside the Self‑Pay Module (SPM) in RCM to streamline account review and reduce billing errors. Attendees will see how the worklist enables staff to review accounts before balances move to patient responsibility, helping identify posting errors or non‑billable denials before statements are generated. The session will also cover how to activate the worklist, incorporate it into SPM workflows, and maintain consistent review processes to keep claims and statements moving efficiently

Each state has taken a unique approach to their RHTF processes, from full stakeholder engagement to closed door decision making. Members will engage in breakout sessions to learn directly from peers on how they’ve aligned internally, and how they’ve engaged externally with their state associations and government officials. Discussions will surface best practices, unearth common questions, and yield practical takeaways for better engagement and alignment.

This session provides an overview of two new Revenue Cycle Management (RCM) applications—Presumptive Charity, and Insurance Discovery—designed to help organizations identify coverage, support financial assistance workflows, and improve reimbursement outcomes. Attendees will also learn about several key feature enhancements to existing TruBridge RCM applications and gain insight on our 2026 roadmap. This session is ideal for Business Office, Registration, and Revenue Cycle staff looking to streamline processes and enhance financial performance.

In this 20‑minute demo, see why hospitals are adopting Multiview ERP alongside TruBridge to gain real‑time financial clarity and transform finance and supply chain operations. This session highlights how the combined solution streamlines processes, strengthens visibility, and supports more confident, data‑driven decision‑making across the organization.

Get a quick look at how a unified payment approach combining payment portals and integrated merchant services can simplify the revenue cycle. Learn how bringing accepting payments, processing, and reconciliation together reduces complexity, saves on processing fees, and creates a smoother experience for your organization.

As health systems continue to prioritize access, engagement, and outcomes, organizations face growing pressure to create meaningful digital experiences that connect patients more effectively to their care—often with limited resources. Patient portal adoption has become a critical driver of patient engagement, enabling convenient access to health information, strengthening communication, and supporting more coordinated care throughout the patient journey. In this session, attendees will explore how a strategic, structured approach to patient portal adoption can increase patient engagement, elevate care experiences, and contribute to measurable improvements in access and outcomes. Through practical guidance and real‑world considerations, the discussion will highlight where organizations can focus their efforts to build stronger digital connections with patients and support long‑term engagement success.

Discover TruBridge Single Sign‑On, a new initiative designed to provide seamless access to all TruBridge applications through a single secure ID, with the option to authenticate using your organization’s existing credentials. Now live with its first client, this session offers an exclusive early look at the solution in action. Attendees will see how TruBridge Single Sign‑On simplifies access across applications, strengthens security, and streamlines workflows for users navigating both TruBridge tools and integrated third‑party systems. This session highlights the core capabilities, implementation considerations, and practical benefits organizations can expect as they adopt a more unified, efficient approach to identity and access management.

Explore how TruBridge is building a connected ecosystem of partners designed to deliver high‑value, best‑in‑class solutions at affordable prices. This session highlights our approach to aligning partner offerings with client needs and the One Big Beautiful Bill (OBBB) vision, with a specific focus on supporting rural and critical access providers. Attendees will gain insight into how TruBridge is strategically expanding and integrating partner capabilities to create a more seamless, cost‑effective experience for clients.

Beginning in 2026, CMS will introduce major regulatory changes that reshape how prior authorizations are managed, setting new expectations for interoperability, turnaround times, and workflow efficiency. This session provides an overview of how TruBridge is addressing these requirements and supporting organizations through the transition. Attendees will experience a live, end‑to‑end demonstration of the prior authorization workflow, showcasing how the solution streamlines processes, reduces administrative burden, and ensures compliance with evolving CMS mandates.

Beginning January 1, 2027, obstetric billing as we know it will fundamentally change. The AMA CPT Editorial Panel has approved the deletion of 16 global obstetric codes, the revision of 6 codes, and the introduction of 12 new maternity care codes. For OB‑GYN practices and L&D units, this represents the most significant shift in maternity care reimbursement in decades. For many practices, this transition presents an opportunity—a chance to finally be reimbursed for the comprehensive care they provide. But it also requires preparation, documentation excellence, and the right technology infrastructure. In this session, we will have an interactive discussion about the upcoming changes to maternity care codes, the reasons behind these revisions, and the expected impact on hospital systems, practices, and this vital revenue stream.

Competition for clinical and non-clinical workers has intensified nationwide, but rural hospitals face unique structural challenges. This peer-driven conversation will spotlight executives who have implemented strategies to improve recruitment, retain workers, and delivery outside-the-box ed workforce strategies. Panelists will explore financial tradeoffs, cultural considerations, and measurable outcomes from their efforts. Leaders will gain practical insights they can adapt immediately within their own organizations.

This theatre session offers an in‑depth look at the newly released Patient Chat feature. Attendees will explore how real‑time messaging streamlines communication, enhances the patient experience, and supports more efficient staff workflows. The session will walk through core capabilities, practical use cases, and recommended best practices to help teams confidently incorporate Patient Chat into daily operations and improve overall engagement.

This session will explore Paylocity’s comprehensive platform—spanning recruiting, onboarding, benefits administration, time and labor management, payroll, HR, talent development, employee experience, reporting, and learning—and how TruBridge, through its Strategic Partnership with Paylocity, delivers a best‑of‑breed solution to support these capabilities. Attendees will gain insight into how the combined offering strengthens workforce management, enhances the employee experience, and streamlines core HR and payroll workflows across the organization.

CMS finalized important changes to the Machine Readable File requirement within the CY2026 OPPS Final Rule. To meet the CMS enforcement date of April 1, 2026, the TruBridge RCM Patient Liability Estimate software has been updated to align with these new standards. This session will summarize the regulatory changes included in the final rule and provide an overview of the new software features developed to support compliance. Attendees will gain a clear understanding of what the updated requirements entail and how the enhanced Patient Liability Estimate tools help organizations maintain accuracy, transparency, and regulatory readiness.

Five of CMS’ ten allowable use categories for RHTF funds are directly related to advancing technology for rural care. In this session, members will hear from peers who have implemented various tech solutions that move beyond hype and focus on improving access, quality, and operational efficiency in rural settings with a lens on sustainability and solving long-term problems.

This interactive, peer‑driven roundtable focuses on the EHR revenue cycle within rural health systems. Participants will engage in open discussion around real‑world challenges, share effective solutions, and provide feedback on EHR needs and opportunities to better support financial sustainability and operational efficiency in resource‑constrained environments.

Discover two innovative solutions designed to reduce administrative burden and improve financial outcomes for both patients and healthcare organizations. This session introduces the Concierge Enrollment Service, which streamlines and manages patient follow‑up to support successful Medicaid enrollment and ensure individuals receive the coverage they are eligible for. Attendees will also learn about Vector Health’s Medical Mutual Aid solution, a program that connects patients with charitable organizations to help offset the cost of care. Together, these offerings expand access to coverage, close financial gaps, and promote a more compassionate and supportive patient experience—while helping organizations strengthen financial performance and reduce uncompensated care.

Critical Access Hospitals (CAHs) that elect Medicare’s Method II Professional Reimbursement must code and bill both facility services and professional services furnished to CAH outpatients by physicians or practitioners who have reassigned their billing rights to the CAH. While facility and professional coding share similarities, there are also important differences that impact accuracy, compliance, and reimbursement. This session provides practical tools and tips to help CAH Coding Specialists confidently navigate these distinctions. Attendees will learn strategies for timely, accurate, and comprehensive ICD‑10‑CM, CPT, and HCPCS Level II coding for both facility and professional services, along with guidance to support consistent documentation review and coding decision‑making across Method II workflows.

Learn who should have the authority to add or modify charge items, what an effective approval process should include, and how to identify claim edits or denials caused by chargemaster errors. This session also reviews the proper steps for maintaining your chargemaster following quarterly CPT file updates. Attendees will receive links to key CMS resources that support chargemaster maintenance and see a demonstration of tools within TruBridge EHR that help identify invalid or obsolete HCPCS codes, monitor periodic price changes, and reduce errors before they impact claims. For indepth insight, we encourage you to attend both sessions—Part 1 and Part 2.

This engaging session helps leaders uncover the core values that shape their decisions, behaviors, and impact—especially under pressure. Through guided reflection, interactive dialogue, and practical tools, participants build the self‑awareness needed to recognize the beliefs and patterns driving their leadership. Leaders will leave better prepared to model purposeful, steady, and values‑aligned leadership when it matters most.

Discover how TruBridge AMS provides a hands‑free, fully supported approach to EHR management. This session highlights how AMS reduces internal workload and IT strain while delivering expert guidance, proactive system maintenance, structured change‑management processes, and ongoing optimization. Attendees will learn how AMS helps organizations maintain a high‑performing EHR environment with greater consistency, stability, and long‑term operational efficiency.

Learn proven strategies to engage patients in ways that strengthen communication and drive more effective collections. This session also highlights how TruBridge Early Out Services and supporting technology enhance outreach, streamline follow‑up, and promote timely payments. Attendees will gain practical insights into improving the patient financial experience while optimizing collections performance.

Healthcare organizations are looking for ways to make patient payments easier while reducing staff workload and operational complexity. In this session, we’ll walk through how a modern payment portal can streamline the experience for both patients and staff—from viewing statements and account history to selecting payment plans, applying discounts, and completing secure digital payments. Attendees will also see how integrated merchant services creates a more seamless financial experience for patients, better visibility for staff, and a more efficient path from statement to payment

This session highlights how to streamline the Medication Reconciliation workflow across Admission, Transfer, and Discharge by leveraging Medication History for Reconciliation, Formulary Matching, and Ready for Pharmacy. Attendees will also learn how proper Formulary Item and Destination setup can prevent downstream issues, ensuring safer, more accurate medication management throughout the patient journey.

Learn who should have the authority to add or modify charge items, what an effective approval process should include, and how to identify claim edits or denials caused by chargemaster errors. This session also reviews the proper steps for maintaining your chargemaster following quarterly CPT file updates. Attendees will receive links to key CMS resources that support chargemaster maintenance and see a demonstration of tools within TruBridge EHR that help identify invalid or obsolete HCPCS codes, monitor periodic price changes, and reduce errors before they impact claims. For indepth insight, we encourage you to attend both sessions—Part 1 and Part 2.

This fireside chat-style interview will provide deep insights on the RHTF within one specific state (speaker-dependent): the goals, funding process, priorities, and key next steps. Discussions will capture priorities, goals, and recommendations for actionable next steps for rural health executives who wish to partner with their state leaders on areas of common interest.

Discover how Quality Measures Intelligence brings real‑time quality measure visibility directly into the patient chart, enabling clinicians to document more efficiently and take action when it matters most. This session demonstrates how quality measurement evolves from a retrospective reporting requirement into an embedded, data‑driven workflow that strengthens outcomes and regulatory performance.

Attendees will also hear from Sara Kress, Healthcare IT System Administrator at Community Memorial Healthcare, as she shares real‑world insight into how her organization is applying Quality Measures Intelligence to support clinical workflows, drive performance improvement, and enhance regulatory readiness.

In this session, we’ll explore how Sentri7 Clinical Surveillance—including Infection Prevention, AUR, and Pharmacy—streamlines reporting, strengthens compliance, and drives better patient outcomes through advanced clinical surveillance. Attendees will see how hospitals can reduce HAIs, prevent adverse drug events, and lower costs by leveraging Sentri7’s real‑time monitoring and automated insights.

The session will also feature insight from Dustin Nurski from TruBridge, who will share the benefits of the TruBridge and Wolters Kluwer partnership and how the combined approach enhances efficiency, improves data flow, and supports stronger clinical and operational performance. 

In this session, we will introduce FinThrive, a strategic partner selected by TruBridge for its proven leadership and deep experience in delivering electronic prior authorization (ePA) solutions that streamline workflows, reduce denials, and improve speed to care. Attendees will gain insight into how the FinThrive–TruBridge partnership is designed to accelerate prior authorization success through intelligent automation, robust payer connectivity, and real‑time authorization capabilities.

The session will explore how this collaboration enables healthcare organizations to reduce manual processes, improve staff productivity, and deliver better patient experiences—all while preparing for the CMS prior authorization requirements that take effect in 2027. Participants will leave with a clearer understanding of how FinThrive and TruBridge together support operational efficiency, regulatory readiness, and stronger financial and clinical performance.

Discover how to build and customize EForms to meet your facility’s unique documentation needs. This session provides practical configuration guidance and best practices for deploying EForms effectively across a variety of care settings. Attendees will learn how to create more efficient, consistent workflows through flexible form design and optimized usage.

This session provides an up‑to‑date overview of regulatory changes impacting MIPS and Promoting Interoperability (PI), including recent updates to reporting requirements, scoring methodologies, and strategies to optimize performance and reimbursement. Attendees will also review current PI program expectations designed to support effective EHR use, improve data exchange, and strengthen compliance across clinical workflows.

During this time, members will break out by executive type to spend time discussing issues with direct peers. Topics may include workforce alignment, financial sustainability, and/or other RHTF issues.

Struggling with rising uncompensated care? Come explore TruBridge RCM’s AI and technology driven Patient Financial Clearance solutions. This session highlights new capabilities—including Insurance Discovery and Presumptive Charity Screening—that help uncover unknown patient coverage, identify patients who may qualify for charity care, and improve overall financial transparency. Attendees will learn how these tools support more accurate financial clearance, reduce uncompensated care, and strengthen revenue cycle performance.

The use of modifiers on CPT and HCPCS codes can be challenging and often leads to confusion or incorrect billing. Join us for an interactive game of Modifier Bingo as we work through real‑world documentation scenarios to identify the most appropriate modifiers for accurate coding and compliant billing. This fun, hands‑on session will help reinforce proper modifier selection and strengthen coding confidence.

Show off the place you’re proud to call home at the TruBridge Hometown Pride Block Party, co‑presented by RevSpring. Show your hometown pride—wear your favorite jerseys, tees, hats, and colors! Wander through the party and explore fun stations serving delicious food and refreshing drinks as you mix, mingle, and celebrate together. Enjoy live country music, jump into line‑dancing lessons, show off your roping skills in our Lasso Challenge, then take on your friends in a round of cornhole. This celebration is all about honoring our clients and the places they come from—so come ready to represent your hometown and make some unforgettable memories.

Dive into the new Forms Automation feature and learn how it can significantly improve workflow efficiency. This session highlights configuration options, automation pathways, and practical use cases that simplify form distribution and collection across care settings. Attendees will gain a clear understanding of how to activate, apply, and maximize these tools in daily operations to support more streamlined and consistent documentation processes.

This session provides an overview of Future Orders, including key features, configuration options, and core workflows. Attendees will also learn about upcoming enhancements designed to improve the user experience, streamline ordering workflows, and deliver greater overall efficiency.

Discover how to build and customize EForms to meet your facility’s unique documentation needs. This session provides practical configuration guidance and best practices for deploying EForms effectively across a variety of care settings. Attendees will learn how to create more efficient, consistent workflows through flexible form design and optimized usage.

Discover how TruBridge and Microsoft Dragon Copilot are reshaping clinical workflows by reducing administrative burden and empowering providers to focus more on patient care. This session will highlight the latest feature updates, expanded capabilities, and deeper integrations designed to enhance efficiency and productivity across care settings. This session will also feature a live client demonstration of the end‑to‑end workflow by Dr. Peter Jewell, a Family Practice Provider from Artesia General Hospital, showcasing real‑world impact, practical use cases, and how Dragon Copilot supports more intuitive and efficient clinical documentation.

Join us as we explore the latest enhancements to Health Status Assessments in TruBridge, designed to align with USCDI v3 standards and strengthen clinical interoperability. This session will highlight improvements to the documentation and flow of key assessments—including Health Concerns, Functional Status, and Pregnancy Status—by elevating assessment data from traditional documentation into structured FHIR formats.

Join Strategic Interests and TruBridge for an executive‑level discussion on navigating Rural Health Transformation (RHT) funding opportunities. This session will outline key state‑specific considerations, financial and operational readiness factors, and strategic best practices that strengthen competitive grant positioning. Attendees will gain a clear framework for aligning organizational priorities, compliance requirements, and long‑term sustainability goals to maximize RHT funding success. The discussion will provide practical guidance to help leaders prepare their teams, refine their strategies, and approach upcoming funding cycles with confidence and clarity.

RCM Optimizations enhance the revenue cycle user experience by ensuring best‑practice recommendations are followed and applications are fully leveraged. This session highlights how this valuable service improves operational efficiency, strengthens workflows, and increases productivity across the revenue cycle.

Discover how TruBridge AMS provides a hands‑free, fully supported approach to EHR management. This session highlights how AMS reduces internal workload and IT strain while delivering expert guidance, proactive system maintenance, structured change‑management processes, and ongoing optimization. Attendees will learn how AMS helps organizations maintain a high‑performing EHR environment with greater consistency, stability, and long‑term operational efficiency.

This session provides an overview of two new Revenue Cycle Management (RCM) applications—Presumptive Charity, and Insurance Discovery—designed to help organizations identify coverage, support financial assistance workflows, and improve reimbursement outcomes. Attendees will also learn about several key feature enhancements to existing TruBridge RCM applications and gain insight on our 2026 roadmap. This session is ideal for Business Office, Registration, and Revenue Cycle staff looking to streamline processes and enhance financial performance.

This session highlights the latest updates in the System Administration application, including new Forgot Password functionality, Daily Password Access, and enhanced reporting features. Attendees will also gain practical tips to help maximize efficiency, strengthen security, and streamline day‑to‑day administrative workflows.

Join us for a client‑led, real‑world walkthrough of nursing care plan workflows—what wasn’t working, what improvements were made, and the practical steps the team took to bring documentation into alignment with regulatory expectations. This session highlights how TruBridge tools can support clearer, more consistent documentation and more intuitive workflows across the care team. Attendees will see how reflexed care plans are triggered, how interventions are reviewed and managed, and how goal evaluation and resolution appear on the Problem Activity Report. The discussion will also cover practical tips for building defensible, survey‑ready care plans and optimizing documentation processes to improve accuracy, compliance, and efficiency.

Rural hospitals operate under intense pressure as they work to sustain essential clinical services despite limited margins, workforce challenges, and reimbursement structures that often fail to reflect the true cost of care. This session highlights how TruBridge, in partnership with RSM, equips executive teams with a clear, data‑driven approach to expanding service availability and strengthening financial performance. Attendees will gain insight into key strategies, analytic considerations, and decision‑support models that help rural leaders navigate complexity and build long‑term sustainability.

Discover how the TruBridge strategic partnership with Microsoft is transforming clinical documentation through the integration of Microsoft Dragon Copilot with the TruBridge EHR. This session will explore how AI‑powered speech recognition, ambient clinical intelligence, and workflow automation support more natural, efficient documentation and reduce clicks for providers.

Attendees will also gain practical guidance for rolling out Dragon Copilot across their organization, including key technical requirements, recommended training approaches, and change‑management strategies that drive successful adoption. The discussion will highlight how organizations can prepare their teams, optimize workflows, and maximize the value of AI‑enabled documentation tools across care settings.

Learn about new feature enhancements and upcoming roadmap plans for TruBridge Self Pay Module (SPM). This session highlights several exciting additions, including integration with RevSpring to support AI‑driven capabilities that streamline workflows and maximize patient payments. Attendees will gain insight into how these enhancements improve usability, efficiency, and overall financial performance.

This session provides an up‑to‑date overview of regulatory changes impacting MIPS and Promoting Interoperability (PI), including recent updates to reporting requirements, scoring methodologies, and strategies to optimize performance and reimbursement. Attendees will also review current PI program expectations designed to support effective EHR use, improve data exchange, and strengthen compliance across clinical workflows.

CMS finalized important changes to the Machine Readable File requirement within the CY2026 OPPS Final Rule. To meet the CMS enforcement date of April 1, 2026, the TruBridge RCM Patient Liability Estimate software has been updated to align with these new standards. This session will summarize the regulatory changes included in the final rule and provide an overview of the new software features developed to support compliance. Attendees will gain a clear understanding of what the updated requirements entail and how the enhanced Patient Liability Estimate tools help organizations maintain accuracy, transparency, and regulatory readiness.

Discover how Quality Measures Intelligence brings real‑time quality measure visibility directly into the patient chart, enabling clinicians to document more efficiently and take action when it matters most. This session demonstrates how quality measurement evolves from a retrospective reporting requirement into an embedded, data‑driven workflow that strengthens outcomes and regulatory performance.

Attendees will also hear from Sara Kress, Healthcare IT System Administrator at Community Memorial Healthcare, as she shares real‑world insight into how her organization is applying Quality Measures Intelligence to support clinical workflows, drive performance improvement, and enhance regulatory readiness.