In this client‑led session, Pershing General Hospital and Cozad Community Health Systems share how they are leveraging Application Management Services (AMS) to enhance EHR performance, governance, and long‑term optimization. Pershing General Hospital will discuss their EHR baseline and organizational satisfaction entering 2025, highlighting the benefits of AMS—including improved clinical documentation, greater pharmacy item master accuracy, and sustained engagement across teams.

Cozad Community will then outline how they successfully integrated AMS operations into their EHR Governance Committee, detailing their steering committee structure and the processes used to intake, evaluate, approve, and operationalize EHR optimization and configuration changes. Attendees will gain practical insight into how AMS can drive stronger governance and more efficient, sustainable EHR performance.

Discover how TruBridge AMS provides a hands‑free, fully supported approach to EHR management. This session highlights how AMS reduces internal workload and IT strain while delivering expert guidance, proactive system maintenance, structured change‑management processes, and ongoing optimization. Attendees will learn how AMS helps organizations maintain a high‑performing EHR environment with greater consistency, stability, and long‑term operational efficiency.

Learn proven strategies to engage patients in ways that strengthen communication and drive more effective collections. This session also highlights how TruBridge Early Out Services and supporting technology enhance outreach, streamline follow‑up, and promote timely payments. Attendees will gain practical insights into improving the patient financial experience while optimizing collections performance.

Critical Access Hospitals (CAHs) that elect Medicare’s Method II Professional Reimbursement must code and bill both facility services and professional services furnished to CAH outpatients by physicians or practitioners who have reassigned their billing rights to the CAH. While facility and professional coding share similarities, there are also important differences that impact accuracy, compliance, and reimbursement.
 

Join Ozarks Community Hopsital and TruBridge for a collaborative session exploring how Chronic Care Management (CCM) services are delivered in a rural healthcare setting and how workflow and analytic support can strengthen CCM programs. Ozarks Community Hopsital will share how they structure and operationalize CCM services within their organization, offering insight into team roles, processes, and day‑to‑day execution in a rural environment. TruBridge will highlight workflow enhancements and emerging analytics concepts designed to support scalability, efficiency, and rural health transformation. Attendees will gain a clear understanding of how operational practice and supporting tools can work together to enhance CCM initiatives, improve patient engagement, and drive sustainable program growth.

This session provides an overview of CommonWell Health Alliance and its role in enabling nationwide interoperability. Attendees will learn how the CommonWell platform supports large‑scale, standards‑based data exchange and how the interoperability landscape is evolving with TEFCA and its QHIN framework. The discussion will highlight what these developments mean for providers, how they strengthen care coordination, and where organizations can expect to see continued advances in nationwide data sharing.

Most healthcare organizations develop internal coding guidelines to address medical conditions, procedures, and clinical scenarios not yet covered by official coding standards. This session reviews several high‑impact coding issues that currently lack formal guidance, including prescription drug management, “mild” condition definitions, acute vs. chronic musculoskeletal disorders, complete vs. incomplete rotator cuff tears, simple vs. complex procedures, viable vs. non‑viable open wounds, and diagnosis linking related to discontinued modifier 53. Attendees will also see examples of internal coding policies used to address these scenarios, offering practical strategies for developing consistent, defensible coding practices.

This session offers an evidence‑based look at how downcoding fits into the 2026 audit environment and why it has become a significant revenue cycle and compliance threat. As denial rates rise, organizations are increasingly impacted by front‑end errors, incomplete documentation, and inconsistent payer requirements. Attendees will also learn how missing denial codes and limited visibility hinder root‑cause analysis, and why stronger dispute‑resolution workflows are critical amid more aggressive payer practices.

Discover how to build and customize EForms to meet your facility’s unique documentation needs. This session provides practical configuration guidance and best practices for deploying EForms effectively across a variety of care settings. Attendees will learn how to create more efficient, consistent workflows through flexible form design and optimized usage.

Learn how we design and validate our disaster recovery environment to ensure fast, reliable system restoration. This session covers Pure Storage snapshots, replication, and immutable backups that safeguard against data loss, tampering, and ransomware. Attendees will also see how monthly restoration testing verifies recovery readiness and maintains data integrity across the environment.

This interactive, peer‑driven roundtable focuses on the EHR revenue cycle within rural health systems. Participants will engage in open discussion around real‑world challenges, share effective solutions, and provide feedback on EHR needs and opportunities to better support financial sustainability and operational efficiency in resource‑constrained environment.

In this session, The Health Management Academy will lead discussions to align on the most consequential takeaways of the Rural Health Collaborative day of sessions, examine their implications, and ensure insight is converted into action.

Rural hospitals operate under intense pressure as they work to sustain essential clinical services despite limited margins, workforce challenges, and reimbursement structures that often fail to reflect the true cost of care. This session highlights how TruBridge, in partnership with RSM, equips executive teams with a clear, data‑driven approach to expanding service availability and strengthening financial performance. Attendees will gain insight into key strategies, analytic considerations, and decision‑support models that help rural leaders navigate complexity and build long‑term sustainability.

This fireside chat-style interview will provide deep insights on the RHTF within one specific state (speakerdependent): the goals, funding process, priorities, and key next steps. Discussions will capture priorities, goals, and recommendations for actionable next steps for rural health executives who wish to parter with their state leaders on areas of common interest.

This session provides an overview of Future Orders, including key features, configuration options, and core workflows. Attendees will also learn about upcoming enhancements designed to improve the user experience, streamline ordering workflows, and deliver greater overall efficiency.

Each state has taken a unique approach to their RHTF processes, from full stakeholder engagement to closed door decision making. Members will engage in breakout sessions to learn directly from peers on how they’ve aligned internally, and how they’ve engaged externally with their state associations and government officials. Discussions will surface best practices, unearth common questions, and yield practical takeaways for better engagement and alignment.

Learn who should have the authority to add or modify charge items, what an effective approval process should include, and how to identify claim edits or denials caused by chargemaster errors. This session also reviews the proper steps for maintaining your chargemaster following quarterly CPT file updates. Attendees will receive links to key CMS resources that support chargemaster maintenance and see a demonstration of tools within TruBridge EHR that help identify invalid or obsolete HCPCS codes, monitor periodic price changes, and reduce errors before they impact claims.

Join leaders from Pratt Regional Medical Center as they share their real‑world experience implementing the Wolters Kluwer Infection Prevention solution and integrating it with TruBridge to strengthen infection surveillance and streamline workflows. This session highlights how the combined approach improves visibility across clinical and operational teams, enabling more coordinated responses to infection risks. Pratt Regional Medical Center and TruBridge will discuss how the integration supports more efficient data flow, timely identification of potential infection trends, and reduced manual effort for infection prevention teams. Attendees will gain insight into implementation considerations, lessons learned, and the measurable impact of leveraging integrated technology to advance patient safety and quality initiatives.

As health systems continue to prioritize access, engagement, and outcomes, organizations face growing pressure to create meaningful digital experiences that connect patients more effectively to their care—often with limited resources. Patient portal adoption has become a critical driver of patient engagement, enabling convenient access to health information, strengthening communication, and supporting more coordinated care throughout the patient journey. In this session, attendees will explore how a strategic, structured approach to patient portal adoption can increase patient engagement, elevate care experiences, and contribute to measurable improvements in access and outcomes. Through practical guidance and real‑world considerations, the discussion will highlight where organizations can focus their efforts to build stronger digital connections with patients and support long‑term engagement success.

Learn what TruBridge Coding Services include and how they can support your facility’s clinical and financial performance. This session highlights the scope of available services and the benefits they provide—from improving coding accuracy and reducing backlogs to strengthening overall revenue cycle efficiency.

This session highlights how to streamline the Medication Reconciliation workflow across Admission, Transfer, and Discharge by leveraging Medication History for Reconciliation, Formulary Matching, and Ready for Pharmacy. Attendees will also learn how proper Formulary Item and Destination setup can prevent downstream issues, ensuring safer, more accurate medication management throughout the patient journey.

Gain the insights you need to maximize reimbursement for eligible medication waste. This session walks through every essential step—from accurate medication item setup to proper insurance table configuration—to ensure claims are submitted correctly and fully reimbursable. By the end of the session, attendees will have the knowledge and tools needed to confidently support compliant, approved claims and capture all eligible reimbursement revenue.

The use of modifiers on CPT and HCPCS codes can be challenging and often leads to confusion or incorrect billing. Join us for an interactive game of Modifier Bingo as we work through real‑world documentation scenarios to identify the most appropriate modifiers for accurate coding and compliant billing. This fun, hands‑on session will help reinforce proper modifier selection and strengthen coding confidence.
 

Explore the power of Multiview ERP and its integration with TruBridge in this theatre session. Attendees will learn how the combined solution streamlines financial management, connects workflows across the organization, and delivers actionable insights to support more informed decision‑making.

This session provides an up‑to‑date overview of regulatory changes impacting MIPS and Promoting Interoperability (PI), including recent updates to reporting requirements, scoring methodologies, and strategies to optimize performance and reimbursement. Attendees will also review current PI program expectations designed to support effective EHR use, improve data exchange, and strengthen compliance across clinical workflows.

OIG audits continue to intensify across Medicare and Medicaid, with a growing focus on diagnosis validity, improper payments, and concerns related to fraud, waste, and abuse—particularly in areas such as skin substitutes and podiatry. High‑risk diagnoses that lack clear face‑to‑face documentation or appear to influence risk‑adjusted payments are increasingly targeted.

This session outlines what organizations need to know as OIG scrutiny expands. Attendees will learn how auditors assess diagnosis legitimacy, documentation sufficiency, and linkage to valid provider encounters. We will also review the broad and in‑depth nature of OIG audits, including their potential outcomes—from significant repayment demands to corrective action plans and referrals for further investigation.

Participants will leave with practical insight into preparing teams, strengthening documentation practices, and reducing exposure to escalating compliance risk.

In this client‑led session, Prowers Medical Center shares firsthand results from their recent EHR optimization initiative, highlighting key improvements in workflows and overall efficiency. The team will offer practical guidance on preparing for a successful optimization, including planning considerations and change‑management best practices. The session will conclude with an interactive Q&A, giving attendees the opportunity to explore lessons learned and apply them to their own optimization efforts.

Explore how TruBridge is building a connected ecosystem of partners designed to deliver high‑value, best‑in‑class solutions at affordable prices. This session highlights our approach to aligning partner offerings with client needs and the One Big Beautiful Bill (OBBB) vision, with a specific focus on supporting rural and critical access providers. Attendees will gain insight into how TruBridge is strategically expanding and integrating partner capabilities to create a more seamless, cost‑effective experience for clients.

Hear directly from the Patient Care team as they unveil the 2026 product roadmap spanning Clinical, Financial & Administrative, and Patient Engagement solutions. This session provides an inside look at upcoming innovations designed to deliver a more connected and efficient care experience. For the full view of what's ahead in 2026, we encourage you to attend both Part 1 and Part 2.

Hear directly from the Patient Care team as they unveil the 2026 product roadmap across Clinical, Financial & Administrative, and Patient Engagement solutions. This session offers an inside look at upcoming innovations designed to create a more connected and efficient care experience. For full visibility into the 2026 roadmap, we encourage you to attend both sessions—Part 1 and Part 2.

Dive into the new Forms Automation feature and learn how it can significantly improve workflow efficiency. This session highlights configuration options, automation pathways, and practical use cases that simplify form distribution and collection across care settings. Attendees will gain a clear understanding of how to activate, apply, and maximize these tools in daily operations to support more streamlined and consistent documentation processes.

This theatre session offers an in‑depth look at the newly released Patient Chat feature. Attendees will explore how real‑time messaging streamlines communication, enhances the patient experience, and supports more efficient staff workflows. The session will walk through core capabilities, practical use cases, and recommended best practices to help teams confidently incorporate Patient Chat into daily operations and improve overall engagement.

Recenter your understanding of the Patient Connect ecosystem with this focused, fast‑paced refresher session. We’ll explore the full suite of tools available—including electronic forms and automation, patient confirmations and reminders, broadcast messaging, eligibility checks, upfront collections, patient chat, appointment request handling, worklists, and insurance management. Designed as a strategic overview rather than a deep technical training, this session helps attendees renew their familiarity with the platform and identify opportunities to strengthen patient engagement and improve operational efficiency.

This session outlines the essential requirements organizations need in place to ensure a smooth and successful payroll implementation. Attendees will also hear directly from two TruBridge clients who completed a Paylocity migration in 2025, as they share lessons learned, best practices, and the Paylocity product features they value most. Together, these perspectives offer practical guidance for teams preparing for their own transition.

This session reviews pharmacy item setup, MAR workflows, and key considerations for IV versus non‑IV medications, with a focus on common configuration issues that affect medication administration and charging. Discussion will also cover infusion workflows, setup best practices, and recent enhancements that support greater accuracy, efficiency, and clinical usability.

Beginning in 2026, CMS will introduce major regulatory changes that reshape how prior authorizations are managed, setting new expectations for interoperability, turnaround times, and workflow efficiency. This session provides an overview of how TruBridge is addressing these requirements and supporting organizations through the transition. Attendees will experience a live, end‑to‑end demonstration of the prior authorization workflow, showcasing how the solution streamlines processes, reduces administrative burden, and ensures compliance with evolving CMS mandates.

Discover how our Quality Measures Intelligence solution brings real‑time quality measure visibility directly into the patient chart, enabling clinicians to document more efficiently and take action when it matters most. This session demonstrates how quality measurement evolves from a retrospective reporting requirement into an embedded, data-driven workflow that strengthens outcomes and regulatory performance.

RCM Optimizations enhance the revenue cycle user experience by ensuring best‑practice recommendations are followed and applications are fully leveraged. This session highlights how this valuable service improves operational efficiency, strengthens workflows, and increases productivity across the revenue cycle.

Struggling with rising uncompensated care? Come explore TruBridge RCM’s Patient Financial Clearance solutions. This session highlights new capabilities—including Insurance Discovery and Presumptive Charity Screening—that help uncover unknown patient coverage, identify patients who may qualify for charity care, and improve overall financial transparency. Attendees will learn how these tools support more accurate financial clearance, reduce uncompensated care, and strengthen revenue cycle performance.

The One Big Beautiful Bill Act (OBBBA), rolling out in 2026, is expected to expand self‑pay populations and introduce new compliance requirements related to estimates, billing transparency, and patient communication. This session highlights what leaders need to know as heightened scrutiny from payers and regulators grows, driven in part by increasing medical loss ratio pressures and more aggressive reviews of clinical documentation and coding. Attendees will gain clarity on upcoming policy changes, payer documentation expectations, and the training and preparation needed to reduce compliance risk, prevent reimbursement delays, and ensure teams are ready for the evolving regulatory landscape.

During this time, members will break out by executive type to spend time discussing issues with direct peers. Topics may include workforce alignment, financial sustainability, and/or other RHTF issues.

This session offers an in‑depth overview of Single Path Coding within the TruBridge Encoder, highlighting how this new functionality consolidates coding workflows for greater efficiency and accuracy. Attendees will learn how Single Path Coding can help reduce operational costs, decrease coding lag time, and minimize coding‑related denials—supporting a more streamlined and dependable revenue cycle.

Terminology is more than a technical detail—it’s the foundation that determines whether clinical data can be measured, exchanged, and trusted. In this joint session, John C. Fremont Healthcare District Informatics leader Kristin Montgomery and TruBridge explore how standardized terminologies such as LOINC, SNOMED CT, and RxNorm support quality reporting, interoperability, and patient safety. Attendees will learn what’s at stake when terminology falls out of alignment, including downstream impacts on data accuracy, clinical decision support, and regulatory reporting. Through real‑world examples, the session highlights where terminology matters most and why effective management requires collaboration across clinical, technical, and operational teams. Participants will leave with a clearer understanding of how consistent terminology strengthens data integrity and supports better outcomes across the care continuum.

This session demonstrates how to use the Statement Preview Worklist in the TruBridge EHR alongside the Self‑Pay Module (SPM) in RCM to streamline account review and reduce billing errors. Attendees will see how the worklist enables staff to review accounts before balances move to patient responsibility, helping identify posting errors or non‑billable denials before statements are generated. The session will also cover how to activate the worklist, incorporate it into SPM workflows, and maintain consistent review processes to keep claims and statements moving efficiently

Join us as we explore the latest enhancements to Health Status Assessments in TruBridge, designed to align with USCDI v3 standards and strengthen clinical interoperability. This session will highlight improvements to the documentation and flow of key assessments—including Health Concerns, Functional Status, and Pregnancy Status—by elevating assessment data from traditional documentation into structured FHIR formats.

Discover how TruBridge and Microsoft Dragon Copilot are reshaping clinical workflows by reducing administrative burden and empowering providers to focus more on patient care. This session will highlight the latest feature updates, expanded capabilities, and deeper integrations designed to enhance efficiency and productivity across care settings.

This session highlights the latest updates in the System Administration application, including new Forgot Password functionality, Daily Password Access, and enhanced reporting features. Attendees will also gain practical tips to help maximize efficiency, strengthen security, and streamline day‑to‑day administrative workflows.

Five of CMS’ ten allowable use categories for RHTF funds are directly related to advancing technology for rural care. In this session, members will hear from peers who have implemented various tech solutions that move beyond hype and focus on improving access, quality, and operational efficiency in rural settings.

Learn more about Multiview in this engaging session featuring a live demonstration and an overview of the integration process. Attendees will see how the solution simplifies financial workflows, connects key processes, and supports more efficient day‑to‑day operations. Don’t miss the opportunity to experience the integration in action and explore how it can enhance productivity across your organization.

CMS announced in November 2025 that all 50 states applied for the RHTF program, and by the end of the year issued funding dollars. As details become available about state-specific processes and application particulars, executives will want to ensure alignment for this most recent funding round and future funding tranches. Members will hear from experts about what we know so far about state applications, grant processes, and opportunities for organizations to weigh in.

Policymakers have made clear that the Rural Health Transformation Fund is not a short-term stabilization program, but a vehicle to fundamentally reshape how care is delivered in rural communities. This session will lay bare what is – and what is not – true about the origins and intent of RHTF and unpack what current federal leaders want to see from states and providers. Members will gain expert insight into the program, governance, and CMS priorities around rural funding needs.

Eric is a recognized Medicare law and policy authority and registered lobbyist who represents clients before Congress and administrative agencies, and helps clients navigate federal legislative and regulatory processes related to Medicare coverage, coding, reimbursement, and compliance. He primarily counsels and represents hospitals and health systems, ambulatory surgery centers, clinical laboratories, pharmaceutical, biotechnology and device manufacturers and suppliers, medical trade associations and professional societies.

This session provides an update on TruBridge Data and Analytics strategy, including how we are evolving our capabilities to better support the unique needs of rural and community health systems. Attendees will learn about our product vision, the future direction of our data platform, and the key initiatives currently underway to strengthen actionable insights, performance visibility, and operational decision‑making.

This session provides an overview of how scanned image titles impact workflows across the EHR, including Communications Center, Scheduling, e‑Sign, clinical chart history, HIM Release of Information, and Patient Portal visibility. Attendees will explore how proper titling supports clearer navigation, more efficient workflows, and better information access. The session may also include client examples of organizing and cleaning up titles, without prescribing facility‑specific naming conventions.

By 2026, value‑based care is expected to account for most provider revenue, requiring teams to navigate multiple concurrent payment models with confidence. This session outlines the essential competencies and operational practices needed to succeed, including risk‑adjustment fundamentals, accurate and complete documentation, alignment of financial and clinical data, and incorporation of social determinants of health into reimbursement strategies. Attendees will learn how to interpret contract terms, forecast performance, and apply analytics to manage cost and quality outcomes. We’ll also highlight how revenue cycle teams can best support clinicians with timely, accurate data and actionable insights—ensuring organizations are equipped to perform and thrive under value‑based arrangements.

Get an overview of key Technology Services updates, including FTP‑based Point of Care Backup, the new PrintRTF platform, Enterprise Linux 8, PostgreSQL 18, and next‑generation PURE hardware with Forever Gold Maintenance. This session highlights how these enhancements strengthen security, improve performance, and streamline backup and recovery across your environment.

This session provides an overview of three new Revenue Cycle Management (RCM) applications—Medicaid Screening, Presumptive Charity, and Insurance Discovery—designed to help organizations identify coverage, support financial assistance workflows, and improve reimbursement outcomes. Attendees will also learn about several key feature enhancements to existing TruBridge RCM applications. This session is ideal for Business Office, Registration, and Revenue Cycle staff looking to streamline processes and enhance financial performance.

Learn about new feature enhancements and upcoming roadmap plans for TruBridge Self Pay Module (SPM). This session highlights several exciting additions, including integration with RevSpring to support AI‑driven capabilities that streamline workflows and maximize patient payments. Attendees will gain insight into how these enhancements improve usability, efficiency, and overall financial performance.

This session highlights the latest enhancements to the TruBridge Encoder and offers a preview of what’s ahead in the 2026 product roadmap. Attendees will learn about new functionality designed to streamline coding workflows, improve accuracy, and strengthen overall revenue cycle performance.